Privacy Policy

Privacy Policy

Morie recognizes the profound importance of your privacy and acknowledges your right to control how your personal data is collected, stored, and utilized. We understand that sharing personal information requires a high level of trust, and we take that responsibility seriously.

Unless you explicitly provide your consent to do otherwise, Morie will only collect and use your personal data as outlined in this policy. Our procedures represent premium industry best practices and are designed to comply fully with the Privacy Act 1988 (Cth).

For a complete understanding of your rights and responsibilities while browsing our store, please also visit our Terms and Conditions, accessible via the link in our website footer.

1. Collection of Personal Information

The type of personal information we collect depends entirely on how you interact with our website. We only collect information that is strictly necessary to process your transactions, improve our store experience, and communicate with you effectively.

Cookies & Browsing Behavior

Cookies are tiny text files stored on your device that collect data regarding how you navigate our online boutique. Most web browsers are configured to accept cookies automatically. When you visit https://morie.com.au, our servers—along with Google Analytics and integrated third-party applications—automatically track and record standard browser data, including:

  • Your IP address and geographical region

  • Pages, collections, and specific products viewed

  • Referring websites or search terms that directed you to us

  • Time spent on specific site pages

  • Cart updates, product purchases, and general browsing habits

Please Note: This analytical data is completely anonymized. It does not identify you as an individual and is used strictly in aggregate to optimize our product offerings, preserve items in your active shopping cart, and ensure our marketing remains relevant. If you prefer not to receive cookies, you can adjust your browser settings to reject them; however, doing so may limit your access to certain features on our site.

Account Registration & Newsletter Subscriptions

When you establish a customer account or subscribe to our newsletter, we may collect the following information:

  • Full name

  • Contact details (email address and phone number)

  • Referral insights (how you discovered our brand)

We may utilize this information to reach out to you with important operational updates regarding our website or to share news about new arrivals, promotions, and curated scents we think you will love.

Giveaways, Contests, and Promotions

From time to time, Morie may host contests or promotional events. If you choose to participate, you will be required to provide identifying information (such as your name and email address) so we can verify and notify winners. In instances where third-party co-hosts are involved, your entry details may be shared with them. Any such disclosure will explicitly align with this policy and will be clearly stated in the specific terms of that promotion.

2. Payment Data and Secure Checkout

When placing an order through our store, you must provide your name, shipping address, billing address, and contact details. This data is used solely to identify, fulfill, and accurately dispatch your luxury home fragrance items.

Uncompromised Payment Security

  • No Storage of Card Data: While your credit or debit card details are collected at the exact moment of transaction processing, this sensitive financial information is never stored by Morie in any format or database.

  • Industry Standard Encryption: Our entire checkout sequence is guarded by industry-standard Secure Socket Layer (SSL) encryption technologies to prevent unauthorized data interception.

  • Third-Party Gateways: If your transaction redirects you to an external payment processor (such as PayPal, Apple Pay, or Afterpay), the use of your information will be governed entirely by that specific provider's privacy policy.

3. Disclosure and Sharing of Data

Morie is dedicated to protecting your data from commercial exploitation. We will never sell or disclose your personal information to third-party advertisers. * Targeted Advertising: Rather than passing your details to external brands, advertisers provide us with criteria for audiences they wish to reach. We then host the advertisement internally, displaying it only to users whose system metrics suggest a genuine interest in the product or service.

  • Service Partners: To successfully manage our store operations and logistics, we may share essential data with vetted service partners (such as our shipping courier, Australia Post). Outside of these operational necessities, your data will never be disclosed without your explicit consent.

4. Data Storage, Security, and Passwords

We employ all reasonable electronic, physical, and managerial safeguards to protect your personal data from unauthorized access, loss, or alteration. Your information is securely stored on protected servers kept within strictly controlled, high-security facilities. Furthermore, we mandate that all Morie employees and data processors respect strict confidentiality protocols.

Your Login Responsibility

If you are issued a username and password to access your customer dashboard, you are uniquely responsible for maintaining the confidentiality of those credentials. Any activity conducted under your account is your responsibility.

5. Managing Your Privacy Rights

Under the Privacy Act 1988, you hold explicit rights regarding the access, correction, and removal of your personal information.

  • Accessing Your Data: If you wish to review the exact personal records we hold about you, you can request an export by emailing contactusatmorie@gmail.com. We will verify your identity and provide this information within 10 business days.

  • Correcting Outdated Information: If any profile details we hold are inaccurate or out of date, please contact us at our support email, and our team will amend the record instantly. Alternatively, you can log into your account dashboard to make manual adjustments.

  • Right to be Forgotten (Deletion): If you wish to have your account and associated personal data completely erased from our servers, please submit a formal request via email. We will take all reasonable steps to permanently delete your data, except where we are required by law to retain transactional records for tax or auditing purposes.

  • Opting Out of Marketing: If you no longer wish to receive promotional material, you can opt out instantly by clicking the "Unsubscribe" link located at the footer of any promotional email. Alternatively, email us directly with your request. Please allow up to 10 business days for automated lists to update fully.

6. External Links and Third-Party Conduct

Our online store may feature hyperlinks to external websites. Because these destinations are outside of our digital infrastructure, Morie cannot be held responsible for the business conduct, content, or privacy practices of external companies. We highly recommend reviewing the specific privacy policies and terms of service of any third-party link before inputting your data.

7. Policy Amendments and Consent

Morie reserves the right to review, update, or revise this Privacy Policy at any time to align with shifting legislative mandates or operational changes. Any updates will become effective immediately upon being published on this page.

If you have any remaining questions, concerns, or feedback regarding our privacy standards or digital security, please fill out our online contact form or reach out directly to contactusatmorie@gmail.com.

By continuing to browse, interact with, or purchase from our website, you signify your full acknowledgment of and consent to the terms of this Privacy Policy.